North Syracuse, New York
Not resolved
3.0
Details
Customer service
Price Affordability
Reliability
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Had North American Vanlines move my belongings from Syracuse NY to Buffalo NY by their Agent Greater Syracuse Moving and Storage. The Truck was broken into While parked in their lot on their property and the only thing stolen was a 49" flatscreen TV.

Then they sent me a check for $250. Don't use this service! I never will again! I cannot express my disappointment enough that they are not willing to make me whole again.

The TV was only $750 3 years ago and can be replaced for around $500 today.

$250 is an insult! I called the VP at Greater Syracuse Moving and Storage and he said they were doing me a favor sending me a check for $250!

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: I want full replacement value of the 3 year old TV stolen from the truck! An additional $250 added to the $250 already sent would make me whole again. .

I didn't like: Tv being stolen.

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