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Resolved: Customer Service

1.0
Update by user Nov 13, 2021

Lost the battle. The "ESTIMATE" was binding. The representative never informed me that I had a choice between binding and nonbinding..

Original review posted by user Oct 14, 2021
Overcharged; significant error in estimate (25%) vrs actual. No adjustment for "overcharge". No followup from corporate customer service.

User's recommendation: Do not agree to the "estimate". Deduct/holdback at least 25%.

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Resolved
ID
#2969906 Review #2969906 is a subjective opinion of poster.
Location
Fort Myers, Florida
Pros
  • Paid no attention to my claim
  • Great sales job on how smoothly my move would go
Cons
  • Overcharged estimate
Loss
$2500
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Status of claim

2.5
Submitted claim for damages two weeks ago and havent had a response. I have contacted them and calls are not returned.

User's recommendation: Look for another carries.

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ID
#2801660 Review #2801660 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Horrible Service

1.0