Pittsburgh, Pennsylvania
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Not resolved

It's been 10 days since my things were picked up from Oklahoma.There are only 2 business days left on the delivery window and they JUST found out that the DRIVER NEVER PICKED UP MY STUFF.

It's still sitting in Oklahoma. No one thought that was a problem, no one mentioned it to anyone, they just let it sit there until I started bugging them about when I would get my things in Pennsylvania. God knows when I'll get it. I can't believe the utter incompetence of this company.

DO NOT USE THEM. They are unreliable and untrustworthy. They don't seem to think this is a big deal and are offering me a small stipend for each additional day of delay but that's not the point. I want my things.

I can't function without my things.And they don't care.

Reason of review: Problem with delivery.

Monetary Loss: $8088.

Preferred solution: I want my stuff, but I also think the driver or someone should go to jail for negligence. This is ridiculous .

Had an Experience with North American Van Lines?

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