Horrible experience with North American Van Lines. Paid them $23,000 to move from Boise, Idaho to New Orleans, La.
Items were stolen!!!!and horribly damaged. They told us please wait to file claim we are putting tracer on those items....GUESS WHAT????? now they are saying because we didn't file immediately we must have the items and just trying to scam!!!! Driver didn't have his paper work filled out and NOW says we refused to sign..
I have never seen such an unprofessional company!!
Law suit being filed in federal court since it was across state lines. SO much time and energy...but I feel these thieves should not get away with this horrific event
Reason of review: Not as described.
Monetary Loss: $60000.
Preferred solution: Let the company propose a solution.
I liked: Great sales job on how smoothly my move would go.
I didn't like: Damaged and stolen furniture.