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North American Van Lines

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11 complaints

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North American Van Lines is a world leader in relocation. The company was established in 1933. The company operates more than 500 agent locations throughout North America. It was first to use crane vans, allowing us to handle large equipment without a loading dock. The company offers interactive driving simulators to train drivers in driving safety. The company provides shipment services over the Alaska Highway.

North American Van Lines has been in the industry for more than 70 years. North American Van Lines has created the New American Garage Sale Kit, an easy-to-use resource to help you get rid of unwanted items before beginning the moving process. Please try to contact North American Van Lines Customer Service directly prior to posting any complaints on this site.

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North American Van Lines Complaints & Reviews
North American Van Lines Reviews

Anonymous		 North American Van Lines - DO NOT USE NORTH AMERICAN VANLINES
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

Took 17 days to deliver all my goods from boston to florida. Items were damaged and company refuses to pay for them eventhough we took out the most expensive insurance. The move co...

#315702
Apr 30, 2012
 33

Momcr		 North American Van Lines - Northh american van lines
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

We moved from washington state to ohio . North american van lines did the move for us .They lost $690.00 dollars worth of are stuff .They lost my kitchen stuff all my pots an pans ...

#289380
Jan 16, 2012
 140

Lewisjm		 North American Van Lines 8 days late in delivering items.
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

I moved from NJ to Florida. Due to a problem on North American's end (Tractor Trailer did not have enough room to load all of my household items) my "overflow" was put on a lat...

#278783
Dec 02, 2011
 162

Traceywh		 North American Van Lines - 17 days late delivering our household items
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

Moved from AZ to FL. Paid North American Beltmann Group 9000$ to pack and move our items. Contract states deliver between 7/1 and 7/5(with me choosing date). North American deli...

#265290
Sep 30, 2011
 198

Anonymous		 North American Van Lines - Northamerican Van Lines
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

DO NOT USE NORTH AMERICAN Van Lines. Every piece of furniture they brought off the truck was damaged. Their customer service is horrible. I would never recommend them to anyone....

#263741
Sep 23, 2011
 252

Jsmith107		 Misrepresentation North American Van Lines
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

Hired NA Van Lines for 2 moves of Household Goods from 2 different locations in the USA. Sales rep schedules my TX move from Houston to Colorado w/a 11 day window of delivery. I ca...

#261584
Sep 13, 2011
 145

Kalenn1		 North American Van Lines - North American Lies to it's customers!
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

I was told that I would receive my belongings in 3 to 4 days, no problem. So I packed for 3-4 days. It's going on 4 weeks and I'm still waiting! Now I find out that only...

#258467
Aug 29, 2011
 267

Azy		 Do Not Use North American Van Lines - Scam!
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

I had an in-house estimate done for my cross-country move. I ended up moving far less stuff and was told in advance when I asked that it would be weighed and adjusted based on wei...

#218462
Jan 27, 2011
 957

MikeRogers		 North American Van Lines - HORRIBLE MOVING EXPERIENCE
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

Horrible moving experience -------------------------------------------------------------------------------- If you plan on moving and are considering...

#192264
Aug 03, 2010
 834

JustaJock		 North American Van Lines - Worst moving experience of my life!
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

Absolutely the worst moving experience we have ever had! Since my company was paying for a small portion of the relocation expenses, I was forced to get quotes from several differ...

#159101
Oct 12, 2009
 739

Smithmr		 Avoid North American Van Lines
5.0 North American Claims Department P.O. Box 988 Fort WayneIN 46801-0988 1.800.369.9115, 1.800.348.2111, 1.800.944.812 http://www.northamerican.com/contact-us.aspx

North American Van lines was the worse move I have ever had. The movers were unprofessional, they dropped items, packed artwork with sharp objects, and even did not move some items...

#157300
Sep 16, 2009
 1420
Reviews 1-11 of 11

Related Information
Transportation and Delivery
Delivery is the process of transporting merchandise, goods and other cargo. Most goods are delivered through a special transportation companies and networks. There're well known delivery companies - among them are UPS, FedEx, USPS and DHL. These delivery companies offer express transportation of goods within the country, and internationally. Well established transportation and delivery firms offer tracking goods via Internet in real-time. Speed and cost of the delivery service are very important and very often you have to choose between cost and speed. Successful transportation firms are able to strike a balance between costs, accuracy and client satisfaction. Advanced transportation and delivery firms use highly complex logistical models to cut costs of delivery services, and keep the quality up at the same. Cargo can be delivered via roads and railroads on land, shipping lanes on the sea and airline networks in the air. When we talk about delivery service we must not forget about specialized goods and commodity delivery methods, such as: liquid goods, oil, natural gas, power grids are delivered through specialized networks, such as pipelines, power grids and computer networks (Internet) for information delivery.

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